Guarantee Policy

We are here to provide assured delivery service to our customers. We are concerned about the security and reliability of the package. As the Tramadol parcel is the only bridge that connects our customers to us, we intend more care in delivering the absolute pack as they have ordered with no compromise on the service and quality.

Once the order for Tramadol is placed the package details will be forwarded to the dispatching unit with care whereby the pills will be packed discreetly as the content of package will be sealed and is handed over to the highly guaranteed shipping services such as FedEx, USPS, DHL. Depending on the region and locality of the user the shipping service will vary.

From there the Tramadol pack will be shipped or trucked or planned to reach the user on the estimated time frame. Based on the service you have chosen the service will be provided. Once the delivery service has taken the package the tracking id of the package will be sent to us which will be forwarded to your registered mobile number and mail id. Our team will be monitoring the package via tracking ID till it reaches our customers successfully. Any mishaps such as missing of the package or blockage from the customs will be monitored and will be notified accordingly. The user can also check for their package via the tracking ID provided.

Delivery Details

For US and Canada Citizens – The shipping carrier would be FedEx or USPS depending on the chosen shipping service and delivery executives would be drawn out from Alexonlinepharmacy Logistics Ltd.

For UK Citizens – Shipping carrier would be DHL with delivery executives sourced in from the same logistics or local contractors (Do not worry, we keep a track on every single package).

Worldwide – Shipping carrier may be any one from FedEx or DHL and executives from Amazon Logistics or EBay Inc., are sourced in.

Do not panic as we have 3 point delivery system, wherein, upon the delivery executive’s update on package delivery, the customer would be intimated on the same. Only after the customer approves of the delivery would we credit the amount to our account and process the package as successful.

The Tramadol package will make to reach you as estimated or even before the time of estimation. And once the order is delivered we need the confirmation of the pack is being picked by you. Only when we receive the confirmation from our dispatching and tracking unit, delivery service team and our customers will be assured as the pack is delivered. Any damage or tamper in the package can be claimed for refund. Other criteria which can be claimed for refund is addressed in our refund policy. Kindly do visit on it for more details.

Shipping of the Tramadol is made according to our shipping logistics. As we provide two way of shipping which can be picked according to the users choose the buyer can choose the relevant and convenient method of delivery. To know the cost and appropriate time of delivery you can check our shipping policy. The business time taken will be excluded from the holidays.

The Tramadol package will be delivered according to our mentioned business days. Also, the buyers if requested to deliver the package immediately or claiming for an urgent shipment of the package will be considered. The customer can contact our customer care team members via emails requesting for the immediate shipment of the Tramadol package. Under such exceptional cases, the package will be shipped regardless to holidays and will be made possible to reach you within a couple of days or next day.