Shipping Policy

Alexonlinepharmacy provide assurance on 100% delivery on each and every time of our customers placed an order with us. We track your parcel from the moment of dispatching to the moment of getting delivered. In case of issues with your delivery, we will send a notification email within 24 hours. Thereafter you will receive a new tracking number and your new parcel will be shipped to your location within one day. A tracking number will be received after the completion of your payment transaction. Suppose if you placed an order over the weekend, then you will get a tracking on the next business day. You can able to trace your parcel with your tracking number.

Our Shipment Conditions

Kindly note it that we do not provide reshipment or refund when you have given incorrect or invalid shipping address. Before processing an order, we would confirm the identity of the person. Your order will be shipped from Monday to Friday rather than holidays. We associate with leading shipping service providers like FedEx, DHL, USPS, and EMS so your order has been shipped on time without any delays. Sometimes we ship multiple packages for a single order, in this scenario, the handling, and shipping price is carried out only for the first package.

The shipping time will depend on the time of your medication order placement. If you find any delays in receiving your package is due to the natural disasters or held up with customs.

Shipping Time Estimation and Charges

21 Business Days

We would take a maximum of 21 business days to deliver brand Ultram and Generic Tramadol medication for the shipping type of Normal delivery and charging $30 for this shipping carrier.

14 Business Days

For Express delivery, we ship brand Ultram and generic Tramadol within 14 business days. The shipping charge accommodates for express delivery is $45 (exclusive offer). However, for Tramadol generic, you will have to raise a special request to the customer care executive in case you would want to opt for EMS.

Free shipping is applicable to bulk purchases. The customers have to pay less amount for the package delivery for returning the medicines back to us.

We provide shipping service to all countries worldwide. We will show up an estimated delivery on the order confirmation page. In case of any delayed shipment or receive a damaged parcel, then you can reach our customer support team.

All medication orders are sent securely and completely tracked. If your order is not received to your doorstep within 25 business days, you will be covered by our free re-shipment or refund policy. Orders are processed and shipped within one day of this tracking number being given and sometimes it takes less time.

Make sure to provide accurate shipping address by that you will receive the medicines right to your doorstep. Be available at your home to collect the medicines or request someone to receive it instead of yourself because there is a chance for the parcel to get miss somewhere in a transit.